Barwon Health recognises that cancellations have a significant impact on the lives of the consumer and that regretfully it happens sometimes. Surgery may be cancelled due to a more urgent case requiring surgery, an emergency case, or due to a shortage in hospital beds. It may also be cancelled if there is an unexpected problem with a case before you. Whilst every effort is taken not to cancel/postpone surgery, unfortunately, we have no control over emergencies or the number of patients within the hospital already. If your surgery is postponed, we endeavour to give you an alternate date at the time of the cancellation.