You will be able to get a certificate for work following your surgery. You are also able to get a certificate for any appointments that you may need to attend. Please ask the nurses when you are admitted or the doctor when you are in for your appointment.
Does Barwon Health offer concession on car parking?
Barwon Health public car park concessions, such as discounted or free exit tickets, can be provided to vulnerable patients and visitors when required.
Vulnerable patients and visitors are classed as long or frequent stays, concession or pension card holders and DVA card holders.
The concession rates are $4 per visit. Although strictly restricted, free car parking to vulnerable patients or visitors can be offered, and is dependent on attendance frequency. Consumer car park concession exit tickets can be requested from any ward reception desk at University Hospital Geelong and the McKellar Centre.
If you want to know more about your care, you can:
Ask a member of the clinical team treating you
Get a second opinion if you like
Choose another person or organisation to speak on your behalf
Ask about the qualifications and experience of staff providing your care and treatment
You can apply through Freedom of Information (FOI) legislation to see and receive copies of your health records. Our FOI Officer can provide advice about making such a request on 4215 1168. There will be a charge for this service.
Click here to print the FOI application form, or contact the FOI Officer to arrange to collect or be mailed the form.
As of 1 July 2018, the application fee for a request for access to documents under Sect 17 of the Freedom of Information Act 1982 (Vic) (FOI Act) is $28.90. There are other fees and charges that may be applicable, the FOI Officer can explain these to you.
If you want access to general health and medical information, you can also visit www.betterhealth.vic.gov.au or phone Better Health Channel on 1800 126 637. This information is quality assured by the Department of Health & Human Services.
Barwon Health is required by law to handle your personal and health information in accordance with The Health Records Act 2001, as well as other relevant legislation relating to confidentiality and privacy.
We routinely share your information with and make it available to any health professional involved in your ongoing care or treatment, this is known as the primary purpose. This may include health professionals outside of Barwon Health such as your GP. Your information may also be used for secondary purposes that relate directly to the primary purpose of collection. For example, quality improvement and planning activities, billing, funding requirements, mandatory reporting or where the information is required by law.
For all other purposes, Barwon Health will seek your consent before using or disclosing your information.
A My Health Record will be created for every Australian who wants one after 31 January 2019. If you wish to opt out click here.
For more information on the use and disclosure of your information, please contact the Consumer Liaison Office or Freedom of Information Officer.
The length of time you are in hospital depends on the type of surgery you are having. Please ask your doctor, or refer to the information relating to specific surgery (this will be sent to you with your admission instructions).
The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian health system. These rights are essential to make sure that, wherever and whenever care is provided, it is of high quality and is safe.
What can I expect from the Australian health system?
Access I have a right to health care. Safety I have a right to receive safe and high quality care. Respect I have a right to be shown respect, dignity and consideration. Communication I have a right to be informed about services, treatment, options and costs in a clear and open way. Participation I have a right to be included in decisions and choices about my care. Privacy I have a right to privacy and confidentiality of my personal information. Comment I have a right to comment on my care and to have my concerns addressed.
When will I know which ward I will be going to postoperatively?
We often do not know which ward you will be going to when you go into theatre. This is because we are waiting for patients to be discharged before we can make this decision. If you are having day surgery, and are being admitted through the Perioperative Service, you will be discharged through the Greta Volum Centre in Bellarine Street.