It is recommended that you allow up to two (2) hours for your appointment. All patients are given a specific appointment time. There may be more than one patient with a particular appointment time because there will be more than one staff member working in the clinic at that time.
Although appointments are for a set time, delays can occur. The staff may be delayed by needing to discuss a complicated treatment or diagnosis with a patient, or they may be required urgently in other parts of the health service. Should any such delays occur, you will be kept informed by the clinic staff. Another appointment can be arranged for you if you are unable to wait for your appointment.
Plan to arrive 15 minutes before your allocated appointment time.
Page last updated: July 28, 2025