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 03 4215 0000

Carer Support

Barwon Health Carer Support is committed to supporting and maintaining the quality of life of carers and those for whom they care, providing a range of free services to support unpaid family carers living across the Barwon South West region of Victoria. Our team works closely with carers to assist them in their caring journey and to support their physical and emotional wellbeing.   Every caring journey is unique and the supports we provide are based on the individual needs and circumstances of each carer.

We are funded by the Victorian Government (Support for Carers Program) and Australian Government (Carer Gateway and Commonwealth Home Support Program) to provide flexible support options to carers in our region. Barwon Health’s delivery of Carer Gateway services is in partnership with Merri Health. 

Our Services

  • Needs assessment and planning
  • In-person or phone-based counselling
  • Peer support groups
  • Coaching
  • Information regarding local services
  • Referrals to other service types
  • Direct respite
  • Education
  • Assistance to navigate Services
  • Online information, carer forums, self-guided coaching and practical skills courses go to Carer Gateway at

How to Contact Us

We can be contacted in the office Monday to Friday between 8.30am – 5.00pm on 4215 7600

Alternatively, please call Carer Gateway Monday to Friday between 8:00am - 5:00pm on 1800 422 737

Emergency Respite & After-hours Support

The Australian Government’s Carer Gateway provides a 24 hour service for carers needing to access in-home respite in the event of an emergency, such as carer illness or accident, or other family crisis on 1800 422 737

(In the event of a medical emergency, always call 000)

Telephone Assistance Services

TIS National Interpreters are available to assist non-English speaking persons on 131 450

National Relay Service for callers who are deaf or have hearing loss, or speech impairment 1800 555 727

Last Modified: Thursday, 03 June 2021

  • Newcomb Community Health Centre, 104-108 Bellarine Hwy, Newcomb
  • 64B Banyan St, Warrnambool