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Launch of new Emergency Department wait time dashboard

Monday, 25 February 2019


A new online tool has been launched to help patients decide whether or not to attend the Emergency Department (ED) at University Hospital Geelong.

The ED wait time dashboard display was set up in the ED waiting room in September, with the online version going live today.

A barometer shows patients how busy the ED is in real-time, with a display of the number of patients, average wait time, and the number of patients currently being seen.

ED director Dr Michael Sheridan said the screen had helped manage expectations of how long patients could be waiting to see a clinician.

“Real-time information will allow people to make a more informed decision about their treatment options, which include visiting a GP, using a home doctor service, or attending a private hospital,” Dr Sheridan said.

“ED presentations continue to rise and can vary substantially from one day to the next for many reasons.

“Our team treats more than 200 people every day, with even more attending during weekends and holiday periods, so it’s important for people to find the best care for their illness or injury.”

The ED wait time dashboard can now be viewed on desktop and mobile devices here.