General Practitioners (GPs) are usually the first contact point if you are concerned about COVID-19. You may also call the Department of Health and Human Services hotline available 24/7 on 1800 675 398.
In a medical emergency, go to the Emergency Department or call 000. Please let the emergency services know in advance that you are concerned about COVID-19.
A number of screening services are available in the Geelong region for people with symptoms of COVID-19:
Barwon Health operated sites:
- Norlane: Barwon Health North
- Call-to-test service: Please call the Coronavirus Hotline 1800 675 398 (select option 5 then option 5) to find out if the Call-To-Test service is applicable to you
Independently operated sites:
- Belmont: Kardinia Health
- Belmont: 4Cyte Pathology (pop-up)
- Belmont: Australian Clinical Labs (pop-up)
- Newcomb: 4Cyte Pathology
- Newtown: Australian Clinical Labs
- Ocean Grove: Bellarine Respiratory Clinic (at Epichealth)
- Lorne: Great Ocean Road Health
- Apollo Bay: Great Ocean Road Health
- Aireys Inlet: Aireys Inlet Medical Centre
- Torquay: ACL at Spring Creek Reserve (pop-up)
If you are tested at a Barwon Health clinic, you will receive a call or text message in the next 24 to 48 hours to let you know the result. During times of peak demand, results may take a little longer.
Register ahead of time
You can now use the Testing Registration Form to pre-register your details before your COVID-19 test to speed up information collection at many testing sites.
https://testtracker.covid19.dhhs.vic.gov.au/citizen-prefill
If you have attended a confirmed COVID-19 exposure site, please click here to assess your risk.
Screening Services
Holiday period opening hours
Barwon Health North - Normal hours (8.30am to 4pm) all days
ACL Torquay - 8am to 5pm, 7 days a week
ACL Belmont - Closed (re-opening date tbc)
ACL Newtown - 8am to 5pm, 7 days a week
4Cyte Newcomb - 8am to 4pm, 7 days a week.
4 Cyte Belmont - Closed (re-opening date tbc)
Bellarine Respiratory Clinic - Appointment only.
Kardinia Health - Appointment only.
Pre-travel testing is available at Barwon Health North (domestic only), ACL and 4Cyte testing sites.
ACL offer pre-travel testing at a number of collection centres. Click here for more details.
Barwon Health operated site: Barwon Health North drive-through
Drive-through only
Drive-through hours of operation:
Drive-through testing is available 7 days a week. Any child aged 3 months+ can be tested at Barwon Health North drive-through.
Regular hours: 8.30am - 4pm
To reduce your waiting time please have your unique registration number (URN) on hand when you arrive. For a URN register here. * A URN is valid for 90 days. Our staff can asisst if you are unable to complete this form.
* For people with special needs who require assistance please contact the Coronavirus Hotline 1800 675 398 (select option 5 then option 5).
Address: 155 Princes Hwy, Norlane
Results: To follow up on results, please call the Australian Clinical Labs call centre on 1300 134 111.
Independently operated site: Kardinia Health drive-through and clinic
Appointments: PREFERRED
Respiratory Clinic Office:
Office times: Monday to Friday, 8am - 4pm
Testing times: Monday to Friday, 10am - 12pm
Drive through:
Monday to Friday, 10am - 12pm
Phone: 4210 0670
Address: 17 Reynolds Road, Belmont
HotDoc booking: click here
Independently operated site: 4Cyte Pathology - Barwon Park Pavilion, Belmont drive-through
Appointments: NOT REQUIRED
Collections available for all patients of all ages, including infants.
Hours of operation:
Currently closed (re-opening date tbc) (normal hours 8am - 5pm, 7 days a week)
Address: 162 Barabool Road, Belmont
Independently operated site: Australian Clinical Labs - South Barwon Reserve drive-through
Appointments: NOT REQUIRED
Collections available for all patients of all ages, including infants.
Hours of operation:
Currently Closed (re-opening date tbc)
Regular times: 8am - 6pm, 6 days a week (closed Saturdays)
Address: Cnr Barwon Heads Road and Breakwater Road, Belmont
Independently operated site: 4Cyte Pathology - Newcomb drive-through
Appointments: NOT REQUIRED
Collections available for all patients of all ages, including infants.
Hours of operation:
Curretly open 8am - 4pm, 7 days a week
Phone: 0435 165 137
Address: 46 Bellarine Highway, Newcomb
Independently operated site: Australian Clinical Labs - Newtown drive-through
Appointments: NOT REQUIRED
Hours of operation:
8am - 5pm - 7 days a week
Phone: 0419 208 657
Address: 241 Pakington Street, Newtown
Independently operated site: Bellarine Respiratory Clinic at Epichealth
Appointments: REQUIRED
Hours of operation:
Regular times: Monday to Friday, 8:30am - 12pm (closed public holidays)
Testing is available for people over the age of 6 months.
Address: 27 Guthridge St, Ocean Grove
Phone: 9044 0200
HotDoc booking: click here
Independently operated site: Great Ocean Road Health - Lorne campus
Appointments: REQUIRED
Hours: 2:30pm – 4pm, 7 days a week
Address: Albert Street, Lorne
Please call (03) 5289 4300 to make a booking
Independently operated site: Great Ocean Road Health - Apollo Bay campus
Appointments: REQUIRED
Hours: 2:30pm – 4pm, 7 days a week
Address: 75 McLachlan Street, Apollo Bay
Please call (03) 5237 8500 to make a booking
Independently operated site: Aireys Inlet Medical Centre
Appointments: REQUIRED
Phone: please call 5289 6432 to book
Address: 37 Great Ocean Rd, Aireys Inlet
Independently operated site: Torquay - Spring Creek Reserve (drive-through) ACL
Appointments: NOT REQUIRED
Hours of operation:
8am - 5pm - 7 days a week
Address: Spring Creek Reserve, Great Ocean Road, Torquay
Call-to-test service
Can’t get to a COVID testing centre? Barwon Health can come to you.
Please call the Coronavirus Hotline 1800 675 398 (select option 5 then option 5) to find out if the Call-To-Test service is applicable to you.
The call-to-test service is available in our Barwon region to:
- People with an injury, chronic health issue, or frailty affecting mobility
- People with moderate to severe physical or psychosocial disability
- People with moderate to severe mental health or behavioural issues not otherwise classified as a psychosocial disability
- Carers for a person with moderate to severe disability
This service is for people aged 3+ months.
People who cannot attend a testing facility may be eligible for home testing. A call-to-test service is available for people who have coronavirus (COVID-19) symptoms and cannot leave home due to injury, mobility or other eligible reasons. Some people without access to a vehicle for drive through testing may also be eligible.
Close contacts without symptoms can use the call-to-test service if they have been told by the Department of Health to get tested and meet any of the above criteria.
Call the coronavirus (COVID-19) hotline on 1800 675 398 and select option 4 then option 5 to find out if you are eligible for this service.
The hotline and testing is available seven days a week.
Useful Resources:
- Testing information sheet for people who have been tested for COVID-19
- Information for households or carers of someone tested for COVID-19
The most common coronavirus (COVID-19) symptoms:
- Fever
- Cough
- Sore throat
- Shortness of breath
- Chills or sweats
- Runny nose or loss or change of smell
In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea may also be considered. Many people who contract coronavirus (COVID–19) will suffer only mild symptoms. Elderly people and those with pre-existing medical conditions may experience more severe symptoms
I am feeling unwell, what should I do?
If you have serious symptoms, such as difficulty breathing, call 000 and ask for an ambulance and tell them if you also have a fever or a cough, sore throat or respiratory illness.
If you begin to feel unwell, and have a fever or a cough, sore throat, shortness of breath or respiratory illness you should get tested for coronavirus (COVID-19). Contact the 24-hour hotline 1800 675 398 or call your doctor and mention your symptoms and risk factors. They will determine if you need to be tested for coronavirus (COVID-19).
I have been tested for COVID-19, what happens next?
It is important that you remain at home in isolation until we notify you of your test result. You will receive a call or text message within to let you know your result.
COVID-19 worker support payment
If you have been instructed by the Department of Health and Human Services to self-isolate or quarantine at home because you are either diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case, you may qualify for the $1500 COVID-19 worker support payment. The requirement to self-isolate or quarantine at home can cause a financial burden for some people who are not earning money during this time. Financial support during this time can help, making it easier for you to do the right thing and stay at home when diagnosed. Click here to find out if you are eligible.
Where can I find out more information?
To download information on testing sites in the region click here
Call the coronavirus (COVID-19) hotline on 1800 675 398 to discuss any questions you have. If you need a translator first call 131 450, then request the hotline on 1800 675 398 OR go to www.dhhs.vic.gov.au/coronavirus.
Find out more:
Last Modified: Monday, 17 January 2022
Barwon Health Community Vaccination Hub, 2-30 North Shore Road, Norlane 3214 (old Ford factory)
Hours: 8.30am - 3.30pm Mon-Sat
Current Christmas holiday hours
Translated Resources
Coronavirus translated resources
Useful Links
Department of Health Coronavirus Information
Coronavirus resources for Aboriginal communities
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