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Barwon Health / Coronavirus (COVID-19)

DHHS hotline 1800 675 398

Visiting Barwon Health - Advice and Guidance

Barwon Health is seeking to reduce the number of people attending our facilities to reduce the risk of spreading the COVID-19 virus. We understand the need for families to visit and have put measures in place to minimise the risks to our patients, residents and staff.

We request all visitors practise both social distancing and good personal hygiene, including regular hand washing and the use of hand hygiene solution, as you move through our facilities.


Click here to view the DHHS factsheet for visiting hospitals.


  • Patients with confirmed or suspected COVID-19 will be permitted visitors on a case-by-case basis.  
  • One visitor per patient for one hour per day.
  • No visitors aged 16 years and under.
  • All visitors will be temperature tested and undergo general COVID-19 screening on entry to Barwon Health facilities. 
  • Visiting hours are between 12pm and 8pm.

Please note: The ward ‘Nurse in Charge’ can advise the visiting arrangements when visits are requested on a compassionate basis.


  • Have tested positive for COVID-19 and have not met the criteria for discharge from isolation or are awaiting test results.
  • Have returned to Australia from overseas in the last 14 days.
  • Have had known contact with someone who has COVID-19 in the last 14 days.
  • Have a temperature higher than 37.5 degrees or symptoms of acute respiratory infection i.e. breathing difficulties, breathlessness, cough, sore throat, runny nose or fatigue. 


If a patient or visitor to Barwon Health is a resident from within metropolitan Melbourne or Mitchell Shire they should wear a disposable surgical mask which will be provided at the entrance to the facility. 

The visitor will be instructed:

  • To wear a surgical mask at all times whilst within a Barwon Health facility.
  • To avoid touching the mask whilst it is being worn.
  • To practise hand hygiene.
  • To practise social distancing.


Barwon Health has limited the number of public entrances to assist with screening of visitors. The entry points are:

University Hospital Geelong

  • All visitors to enter through the main entrance on Bellerine Street, Andrew Love Cancer Centre on Swanston Street or Maternity Hub on Myers Street.

McKellar Centre Inpatient Rehabilitation (IRC)

  • All visitors to enter through the IRC entrance and Palliative Care.


Barwon Health North

Please enter via the main entrance.

One carer and one support person if needed to be at the appointment.

Emergency Department (ED)

One visitor only per adult patient at any one time at the discretion of the Nurse in Charge.

One parent and carer may accompany children under 18 years of age.

If the patient is in respiratory isolation; no visitors are permitted (excluding children under the age of 18 years).

For exceptional circumstances, please talk with our nursing staff who can assist you.

Intensive care unit (ICU)

Visitor access is considered on case-by-case basis.

Ring ahead to check before travelling to the hospital.

Maternity Services

Only one partner/support person designated by the woman.

No visitors or children aged 16 years and under.

Outpatients / BMI

One carer and one support person only if needed at the appointment.

Paediatric patients and special care nursery

One carer / support person – maximum of two people at once (including two parents at the same time).

Parents will be able to stay for extended periods.


Residential Aged Care

There are heightened risks for residents and the following actions have been taken to minimise these: 

  • Visitors to aged care facilities require approval to visit on an agreed day and time. Visitors are restricted to a short period of time.
  • No visitors or children aged 16 years and under (exceptions apply).
  • Visits are to be conducted in the resident’s room, outdoors or in a designated area. 
  • Close monitoring of residents for signs and symptoms of COVID-19 is routine.
  • Visitors are required to show evidence of current flu vaccination.

If you need to visit your relative or friend in aged care, please call reception first on 4215 5200.

Swanston Centre

One visitor per day for a maximum of two hours, between the hours of 2.00pm – 8.00pm.

Visitors need to call the contact nurse on phone 4215 2490 for the client in the morning to book a visit time for the afternoon.


Protecting our patients and staff is more important than ever. 

  • Do not visit a relative or friend in hospital if you are feeling unwell
  • Use hand sanitiser at the entrance to all Barwon Health facilities and as you move around within our buildings.
  • All visitors will be temperature tested and undergo general COVID-19 screening on entry to Barwon Health facilities. 
  • Check-in with reception on entering the ward and state who you are visiting. You will be provided with a visitor badge.
  • Maintain physical distancing in all areas, even with your relative or friend that you are visiting.
  • Observe limitations on the number of people in the lifts.
  • When your visit is over, please leave the hospital. Do not wander through the hallways or spend time in public areas, including lobbies, waiting areas, cafeterias, and vending areas. 

Thank you for helping keep our patients and staff safe.

Last Modified: Tuesday, 14 July 2020

Questions or concerns about COVID-19?

Victorian Coronavirus hotline

  • Ph 1800 675 398

Barwon Health COVID-19 Screening Clinic

  • Ph 4215 4445